standard-title FAQ

FAQ

Q: Do I have to share the bathroom?

Each room has a private bathroom to share between all guests occupying the same room.

Q: What advantages I get if I book my room/bed in Freehostels website?

Although it is possible to book from other pages, reserving with us will always give you a more personalized service.

Q: What kind of guests stay in Freehostels Barcelona?

Our hostel welcomes all travellers, from those who come for tourism or those ones who stay with us for business. There are people of all ages and nationalities. The atmosphere is very quiet and cozy. Our guests know how to have fun without disturbing the rest.

Q: Can I make a group reservation?

Yes, if there is availability you can book one or more rooms for a group. If you have any questions, please contact us and we will gladly help you manage it.

Q: Can I keep my belongings?

Yes, there are amenities in the room with individual safety lock drawers to store your stuff. Also, the day you arrive or you leave, we can store your stuff in the luggage room.

Q: Does Freehostels offer breakfast?

Yes, breakfast is included in all reservations. It is served from 7 to 10.30am.

Q: Are there hairdryers in the bathrooms?

Yes, there are hairdryers in the bathrooms.

Q: Are the shared rooms mixed rooms?

There are mixed rooms but we also have female rooms.

Q: I will stay here more than a night. Do you clean the room?

Yes, the rooms and bathrooms are cleaned every day. Linen are changed after three days.

Q: Does exist a minimum age to stay in Freehostels?

We do not accept children under 5 years. Minors between 5 and 16 years must always be accompanied by parents.

Q: Is it possible to buy some food or drinks in the hostel?

Yes, in the hotel there are some vending machines where you can buy food and drink. Moreover, in the neighborhood you find many shops to get everything you need.

Q: Is it possible to cook in the hostel?

Yes, we have a kitchen so you can prepare simple meals.

Q: In which languages you can assist me?

Catalan, Spanish, English, French, Italian and German.

Q: Is there laundry service in the hostel?

Yes, our laundry service is 5 €.

Q: Do I have to bring any documentation?

Yes, at the time of check-in, you must submit an official document to confirm your identity. It is enough the passport, identity card or driving license.

Q: Should I bring towels?

You can bring your own towels or use our rental service. The cost is 2.50 €.

Q: Should I bring bedding?

No, we will provide you all the bedding with your reservation.

Q: Do I have to share room?

If you want, you can make a reservation for a private rooms: for 2 persons, 4 or 6 people.

Q: How much is a taxi from the airport to the hostel?

Travel by taxi to the hostel it will cost you approximately between 25 and 35 €.

Q: Which is the cancellation policy?

There are two types of fees:

  • Standard: Allows changes and cancellations up to three days prior to arrival and the amount will be paid once in the Hostel.
  • Advance purchase: do not allow changes or cancellations and is payable at the time of booking confirmation.

Q: What are the opening hours?

We will be happy to assist you 24 hours a day.

Q: How should I make my reservation?

You can make your reservation through the web form on this page or by telephone by calling 933 154 709 or via email info@freehostelsbarcelona.com.

Q: At what time should I do the check-in and the check-out?

Check-in is at 3pm while check-out is at 11am.